00:00 – Intro
00:28 – Authenticity and sharing your knowledge
02:01 – Seeing others not just through your own personal needs
02:38 – Selling ice to an Eskimo
03:29 – The unique ability to connect with others
04:39 – Where do these skills come from?
06:54 – DNA? Yes. But where’s the choice?
08:44 – 2,000 new relationships
09:25 – Managing expectations and focus of time
11:52 – Contacts change, but relationships remain
13:30 – 3:3 above & below
15:00 – Relationships and risks go hand in hand
16:30 – The task at hand and impact on others
17:48 – Relationships trump the perfect plan
19:25 – The challenge for new-in-career or those in a new role
21:12 – Try to do something alone
22:04 – The more I let go, the more I have
22:49 – Getting the ‘mileage’
25:25 – Your greatest legacy may be how you’ve helped others
26:20 – Staying grounded
30:28 – Summary
31:36 – Closing
32:12 – End
