A Proven Way to Boost Morale and Improve Results
| Authors: Stephen C. Lundin, Harry Paul, and John Christensen, 2000 |
So I saw this book while I was visiting the Norplas plant in Ohio, where they actually have a book club. It caught my attention, and I ordered one when we got back. I liked it so much, I passed it around for others to read as well. The book is written as a parable, an easy read that only takes about 2 hours.
Summary: Mary Jane has just been promoted to the third floor at her office, where that team has been labeled as a ‘toxic energy dump’.
She ends up finding her inspiration at a fish store while she is on a walk at lunch. Yes, a fish store, where they sell fresh, smelly fish, but it’s a crazy positive environment, the furthest thing from toxic and she ends up getting mentored by one of the employees, Lonnie. She learns, ‘There is always a choice about the way you do your work, even if there is not a choice about the work itself.’
4 Key Points:
1/ Choose your attitude – speak from the heart, find a message that communicates the notion of choosing your attitude in a way that everyone will understand and personalize, provide faith and motivation.
2/ Play – yes, just have some fun, life is short!
3/ Make their Day – engage your team, make them feel special, it is so easy to find good things if you are looking for it, a lot more enjoyment in rewarding the positive than always pointing out the downfalls
4/ Be there – Don’t read or type an email when someone is talking to you, it is rude!!! Be present.
My main takeaway from this book is, no matter what problems you have at work, you always have the choice in how you respond to it, and don’t underestimate what kind of a positive effect you can have on others.
Reviewed by Trevor Blondeel